Set Up: Lynx with RDP – Lynx

Set Up: Lynx with RDP

Setting up the integration with RDP takes about 3-5 days. RDP customers have the option of using a cloud-based or on-premise solutions. Depending on which option you chose, set up within Lynx will be different.

Cloud Solution

Email support@getlynx.co with your RDP account name and request to have your integration set up. We will confirm once the setup is complete.

On-Premise Solution

Request the following information from RDP:

Username
Password
URL
Data path
Database ID

For each data path they provide, you will add an integration to Lynx. For example, if they provide 3 data paths, you will complete the following steps to add the integration three times.

The Process: On-Premise Customers

Step 1:	Enter the integration details in your Lynx Settings .
1.	Click the Settings Icon.
2.	Click Integrations.
3.	Click Add Integration.
	Complete the Integration Form.
1.	Select PMS/Booking Site as Category.
2.	Select RDP as Partner.
3.	Enter the Integration Name of your choosing.
4.	Enter your RDP Username/LogonID.
5.	Enter your RDP Password.
6.	Enter the URL provided by RDP.
7.	Enter the Data Path. Remember to enter only one data path per integration.
8.	Enter the Database ID.
9.	Click Save.
	Repeat if there were additional Data Paths provided.

How to contact RDP?:

The best way to get assistance from RDP is to submit a Support ticket during regular Support hours which is from 7:00 AM MST to 6:00 PM MST Monday through Friday.

There is also emergency after-hour support with a fee of $100 to the supported client for emergency calls. You can always call the emergency support number if needed.

Support tickets can be submitted at Support@ResortData.com

Learn how to Add a Property to Lynx after you enable integration with Lynx.

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