Set Up: Lynx with RDP
Setting up the integration with RDP takes about 3-5 days. RDP customers have the option of using a cloud-based or on-premise solutions. Depending on which option you chose, set up within Lynx will be different.
Cloud Solution | Email support@getlynx.co with your RDP account name and request to have your integration set up. We will confirm once the setup is complete. |
On-Premise Solution | Request the following information from RDP:
For each data path they provide, you will add an integration to Lynx. For example, if they provide 3 data paths, you will complete the following steps to add the integration three times. |
The Process: On-Premise Customers
Step 1: | Enter the integration details in your Lynx Settings .![]() |
1. | Click the Settings Icon. |
2. | Click Integrations. |
3. | Click Add Integration. |
Complete the Integration Form.![]() |
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1. | Select PMS/Booking Site as Category. |
2. | Select RDP as Partner. |
3. | Enter the Integration Name of your choosing. |
4. | Enter your RDP Username/LogonID. |
5. | Enter your RDP Password. |
6. | Enter the URL provided by RDP. |
7. | Enter the Data Path. Remember to enter only one data path per integration. |
8. | Enter the Database ID. |
9. | Click Save. |
Repeat if there were additional Data Paths provided. |
How to contact RDP?:
The best way to get assistance from RDP is to submit a Support ticket during regular Support hours which is from 7:00 AM MST to 6:00 PM MST Monday through Friday.
There is also emergency after-hour support with a fee of $100 to the supported client for emergency calls. You can always call the emergency support number if needed.
Support tickets can be submitted at Support@ResortData.com
Learn how to Add a Property to Lynx after you enable integration with Lynx.
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