Set Up: Lynx with Escapia/V12 – Lynx

Set Up: Lynx with Escapia/V12

What You Do:

In order to connect Lynx with Escapia (or V12), there is a process for you to follow outlined below.

The Process:

Actions	Who Does It	Timeline
Send email to Escapia	Customer	When ready
Response with info	Escapia	2-3 Days
Enable Lynx via Escapia Account	Customer	As soon as possible
Enable Customer's Escapia Account in Lynx	Lynx	1-2 Days

Step 1:	Email Escapia/V12 support team.
	When a HomeAway Software customer (you) is ready to work with a Partner, the customer needs to enter a case with their respective software support team.
	You can do that by clicking here.
	Suggested text for your email: “Please enable Lynx (Formerly known as VirtualKEY) as an HSAPI partner in our account.”

Step 2:	PMC's then activate and set permissions via the Partner Picker
	Once added to your account by the HA Software support team, the PMC's must then activate and set permissions via the Partner Picker:

Step 3:	Log into HomeAway/Escapia/V12.

Step 4:

Select Marketing and Service Partner Management.

Step 5:

Scroll down and select VirtualKEY (Lynx was formerly known as VirtualKEY) and return to the top of the page.

Step 6:

Once back at the top of the page, click the Show button.

Step 7:

Check the box for the properties you want to integrate. Do NOT select All Properties unless you are onboarding so.

Step 8:

Click the Save button at the bottom of the page.

Step 9:

Email Lynx Customer Success Manager at customersuccess@getlynx.co to complete the Integration of your Lynx and Escapia/V12 Account.

Step 10:

Once step 9 is completed from Lynx's end, Escapia integration will be available on the your account along with a list of all the reservation types that will be enabled for Stay sync.

You may update the list to skip any Stays of specific reservation types that you do not want to sync.

Note: Disabling a specific reservation type will not remove any Stays that were previously synced to Lynx for that reservation type.

Learn How To Send Lynx Access Code to Escapia

Escapia Integration Deck (1).pdf
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