How To: Customize Lynx Hospitality TV Guidebook Content Display Settings
This article details the steps to enable and configure Guidebook settings for Lynx Hospitality TV. The Lynx Hospitality TV Guidebook feature serves as a digital welcome guide, accessible to guests directly on the smart TV within a rental property.
When to use this guide
Always refer to this guide when you want to manage or modify how your digital guidebook content appears on guest smart TVs. This includes:
- Setting up or enabling the Guidebook feature for a specific group of properties.
- Customizing menu titles, category folders (e.g., House Rules, Restaurants), and display themes.
- Temporarily pausing or updating guidebook visual themes during seasonal maintenance or design updates.
Benefits to use this guide
Configuring the digital welcome guide provides substantial operational advantages:
- Centralized Information: Consolidate all essential information, like house rules, Wi-Fi passwords, and check-out instructions, into a single, easily accessible location. This reduces the need for printed binders and scattered notes, making it simpler for guests to find what they need.
- Enhanced Guest Experience: Provide a modern and intuitive way for guests to discover useful local information. You can curate a list of your favorite local attractions, restaurants, and activities, offering personalized recommendations that can make their stay more memorable.
- Reduced Inquiries: By proactively providing answers to common questions, the guidebook can significantly decrease the number of direct inquiries from guests, freeing up your time and making hosting more efficient.
- Increased Engagement: The digital format makes it easy to update and add new content, ensuring guests always have the most current information. This feature also allows you to showcase local businesses and services, potentially benefiting the community while adding value for your guests.
Step by Step Process:
| Actions | Who Does It | |
| Step 1: |
Visit "Groups" Tab Navigate to the "Groups" tab located at the top of the Lynx portal dashboard. |
Customer |
| Step 2: |
Select Group and Expand Section Click to select the specific property Group whose Hospitality TV settings you wish to update, then click the "Smart TV White Label" section to expand its menu. |
Customer |
| Step 3: |
Open White-Label Settings Click the "Click here - to see the settings" link to open the full Hospitality TV White-Label Settings dashboard for your selected Group. |
Customer |
| Step 4: |
Navigate to Guidebook Click on the "Guidebook" tab to view specific content configuration controls. |
Customer |
| Step 5: |
Configure Basic Options
|
Customer |
| Step 6: |
Update Categories and Content
Select either Content Impact view (3x3) or Visual Impact view (2x3) under Layout Type. Selection auto-saves instantly. Verify everything on screen via the Live Preview. |
Customer |
| Step 7: |
Open Layout Pane Settings
|
Customer |
| Step 8: |
Customize and Save Layout Themes
|
Customer |
How Guidebook Layouts Affect Content Display
The layout you select does more than change the size of images — it also controls which information is displayed for each business. To keep the screen clean and easy to read, the system automatically filters content based on your chosen layout. This means a more visual layout will intentionally hide secondary details to avoid clutter.
Below is a breakdown of what appears in each layout type:
| Content Element | Layout 1 – Information Focus | Layout 2 – Visual Focus |
| Business Name / Title | Displayed | Displayed |
| Business Image | Compact (smaller) | Large (2/3 of screen) |
| Description | Full description | Brief / shortened |
| Address & Contact | Displayed | Limited |
| Full Operating Hours | Displayed | Filtered out |
| Reviews / Ratings | Displayed | Filtered out |
| Secondary Tags (e.g., cuisine type, price level) | Displayed | Filtered out |
Layout 1 – Information Focus: Shows all available business details — name, full description, address, contact, complete operating hours, reviews, and secondary tags. This is ideal for experience-driven places where guests want to make an informed decision before visiting.
Layout 2 – Visual Focus: Expands the business image to occupy approximately 2/3 of the screen, reserving the remaining 1/3 for text. To keep this premium layout clean and uncluttered, the system automatically filters out secondary information — including reviews, ratings, extended operating hours, and secondary tags — displaying only the essential details (name and a brief description).
Key Features
Maximize the efficiency of your setup using these built-in dashboard tools:
- Real-Time Live Preview: Instantly view user experience simulations as you make changes to colors, formatting layout paths, or text sizing before publishing them live to guests.
- Granular Visual Controls: Total independent customization of colors, sizing, text selections, and backgrounds across split Navigation and Content display screens.
- Dynamic White Label Toggling: Instantly disable or modify guidebook interface elements seamlessly during off-season operations or regular maintenance hours.
Related Articles
Explore additional resources to fully customize your platform:
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Learn/ Read Customizing Hospitality TV White Label settings here. |
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