Pricing Plans: Lynx Lite & Enterprise
Lynx offers two pricing plans: Lynx Lite, and Enterprise.
- Lynx Enterprise customers must sign a contract
- Lynx Enterprise customers can bring their own smart devices or purchase pre-programmed hardware from Lynx. Warranty management is included with Lynx-purchased devices.
- The customer's entire account will be either Lite or Enterprise. You cannot have a property-specific pricing plan or mix-match plans between properties.
The table below explains all the similarities and differences between the two pricing plans.
Lite | Enterprise | |
PMS |
|
|
Smart Locks |
|
|
Elevator, Electro-magnetic doors like Lobby, Intercom, and Garage Automation | No | Yes |
Thermostats |
|
|
Noise Sensor |
|
|
Leak, Door-Window Sensor | No | Yes |
Pre-programmed Hardware | No (BYOD only) | Purchase Pre-programmed Hardware or BYOD. Hardware purchased from Lynx is eligible for installation and troubleshooting support. Lynx will manage warranty returns. |
Non-Guest Users (e.g. Staff, Owners) will have their access code/ access to the Lynx portal with permissions | Limited to 5 | Unlimited |
Multiple Admins | Yes. Included in the total 5 non-guest user count. | Unlimited |
Groups, Workflows, Smart Rules | Yes | Yes |
Guest Messaging, Portal & Upsells | Yes | Yes |
Real-time Notifications | Yes | Yes |
Lynx Upgrades SMS, White-label, Inbox, etc. | Available | Available |
Customer Support | Email Only | Phone, Chat, and Email, Schedule Meetings with support |
Onboarding | Use Help articles and follow the checklist. Learn on Training Webinar. Email customersuccess@getlynx.co with questions. | Hardware Onboarding Specialist and Customer Success Manager will be assigned. Checklist and Video calls are also available for training and setup guidance will be provided. |
To upgrade from Lynx Lite to Lynx Enterprise contact sales@getlynx.co
Onboarding Checklist here: Lynx Lite and Lynx Enterprise |
Comments
0 comments
Article is closed for comments.