Pricing Plans: Lynx Lite & Enterprise
Lynx offers two pricing plans: Lynx Lite, and Enterprise.
- Lynx Enterprise customers must sign a contract
- Lynx Enterprise customers can bring their own smart devices or purchase pre-programmed hardware from Lynx. Warranty management is included with Lynx-purchased devices.
- The customer's entire account will be either Lite or Enterprise. You cannot have a property-specific pricing plan or mix-match plans between properties.
The table below explains all the similarities and differences between the two pricing plans.
|Elevator, Electro-magnetic doors like Lobby, Intercom, and Garage Automation||No||Yes|
|Leak, Door-Window Sensor||No||Yes|
|Pre-programmed Hardware||No (BYOD only)||Purchase Pre-programmed Hardware or BYOD. Hardware purchased from Lynx is eligible for installation and troubleshooting support. Lynx will manage warranty returns.|
|Non-Guest Users (e.g. Staff, Owners) will have their access code/ access to the Lynx portal with permissions||Limited to 5||Unlimited|
|Multiple Admins||Yes. Included in the total 5 non-guest user count.||Unlimited|
|Groups, Workflows, Smart Rules||Yes||Yes|
|Guest Messaging, Portal & Upsells||Yes||Yes|
|Lynx Upgrades SMS, White-label, Inbox, etc.||Available||Available|
|Customer Support||Email Only||Phone, Chat, and Email.|
|Onboarding||Use Help articles and follow the checklist. Learn on Training Webinar. Email firstname.lastname@example.org with questions.||Hardware Onboarding Specialist and Customer Success Manager will be assigned. Checklist and Video calls are also available for training and setup guidance will be provided.|
To upgrade from Lynx Lite to Lynx Enterprise contact email@example.com
|Onboarding Checklist here: Lynx Lite and Lynx Enterprise|
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