How To: Reset SmartThings V3 and Mesh Hub

Important Note: Only the hub that was purchased from Lynx should be reset by the agent. 
Never reset a hub that was bought elsewhere. 

This article is categorized in the following sections:

1. How to reset SmartThings STV3 Hub

2. How to reset Mesh Hub

How to reset SmartThings STV3 Hub

• First, unplug the power cable from the back. Then, using a paperclip or similar tool, hold down the RESET button. Continue to hold the button while reinserting the power cable, and the LED on the front switches from flashing yellow to solid yellow.
  
  

Note: If you do not release the button within a few seconds after the LED switches to solid 
yellow, the hub may not begin the reset.

• To reset your hub, you will need to wait for 10-15 minutes for it to complete a full factory reset. During this time, the hub's LED will blink green and red. Once the reset is complete, you can proceed to reconnect the hub to SmartThings. 
  
• Follow this article for pairing steps Add Samsung SmartThings V3 (2018) Hub to SmartThings
  
• Once the hub is paired, please install the drivers on the hub How To: Install Lynx Driver on Samsung SmartThings Hub
  

Note: If you're experiencing difficulties in resetting the hub, it's recommended to review the 
hub's warranty status. If the hub is still under warranty, it's suggested to contact Sagar or Ken
 for further instructions on the Return Merchandise Authorization (RMA) process. 

 Once the RMA is approved, then follow FAQ: RMA Process

How to reset Mesh Hub

• Disconnect the power cable from the hub, and then reconnect it. Next, insert a small tool into the hub's RESET button, located on the back of the hub. Remove the tool when the LED on the front goes dark. The LED will reboot and blink red and green when the hub is ready for pairing.
  

For more information on how to add hub please visit Add Samsung SmartThings V3 (2018) Hub to SmartThings here.