How To: Reset SmartThings V3 and Mesh Hub
Important Note: Only the hub that was purchased from Lynx should be reset by the agent.
Never reset a hub that was bought elsewhere.
This article is categorized in the following sections:
1. How to reset SmartThings STV3 Hub
2. How to reset Mesh Hub
How to reset SmartThings STV3 Hub
- First, unplug the power cable from the back. Then, using a paperclip or similar tool, hold down the RESET button. Continue to hold the button while reinserting the power cable, and the LED on the front switches from flashing yellow to solid yellow.
Note: If you do not release the button within a few seconds after the LED switches to solid
yellow, the hub may not begin the reset.
Note: If you're experiencing difficulties in resetting the hub, it's recommended to review the
hub's warranty status. If the hub is still under warranty, it's suggested to contact Sagar or Ken
for further instructions on the Return Merchandise Authorization (RMA) process.
Once the RMA is approved, then follow FAQ: RMA Process
How to reset Mesh Hub
- Disconnect the power cable from the hub, and then reconnect it. Next, insert a small tool into the hub's RESET button, located on the back of the hub. Remove the tool when the LED on the front goes dark. The LED will reboot and blink red and green when the hub is ready for pairing.