Compatible Devices: Lynx Hospitality TV
Lynx Hospitality TV can be installed on multiple smart TV operating systems ("OSs") for optimum flexibility depending on the customer's requirements. This article details the Smart TV hardware platforms that are confirmed to be compatible with Lynx Hospitality TV.
- Benefits of Lynx Hospitality TV
- Requirements
- Special Considerations
- Compatible Google TV models
- Compatible Roku TV and Roku Streaming Player models
- Compatible Fire TV models
Benefits of Lynx Hospitality TV:
- Customize any TV with your brand logo, colors, images, and themes.
- Customize and Personalize content to elevate the guest experience.
- Simplify guest Wi-Fi setup for seamless, hassle-free connectivity.
- Reduce staff assistance with clear, intuitive connection instructions.
- Upsell services through Hospitality TV to boost revenue and guest satisfaction.
- Promote local offerings and maximize profitability with personalized recommendations.
- Arrival instructions via Hospitality TV, thus reducing staff workload.
- Centralize key details like arrival instructions and weather updates on your Hospitality TV.
- Offer guests easy access to popular streaming apps for a seamless entertainment experience.
- Simplify entertainment management, saving time for property managers by reducing troubleshooting.
Requirements:
- Smart TVs with a compatible OS can install the Lynx Hospitality TV app directly, without any external hardware required.
- Other TVs that do not have a compatible OS built in will need to use an external HDMI streaming device, such as the Onn TV streaming stick that you can purchase pre-programmed from Lynx.
- Lynx Hospitality TV Subscription: If your Lynx account does not currently include the Hospitality TV option, please reach out to customersuccess@getlynx.co to get started.
Note: If the Hospitality TV White Label set-up has not been completed yet, please refer the article to make the necessary changes and customize your brand and guest messaging: Setup Lynx Hospitality TV White-label.
Special Considerations:
Differences in each smart TV and streaming device operating system's capabilities leads to different levels of feature support for the apps that run on each system, including the Lynx Hospitality TV app. At this time, Lynx recommends using the Google TV OS to run the Hospitality TV platform, due to its configurability, flexibility, and compatibility with all features in the Lynx Hospitality TV platform. For more information, see Lynx Hospitality TV: Roku OS vs. Google TV OS.
Lynx will continue to update our recommendations for Smart TV platforms based on updates updates to the TV OSs, as well as new features released in the Hospitality TV app over time.
Compatible Google TV models:
Smart TVs and external HDMI streaming devices running the Google TV operating system provide extra configurability and options compared to other operating systems, enabling the optimum Lynx Hospitality TV experience.
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Make sure of the following before buying a Google TV:
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TVs with Google OS are compatible without any external hardware needed. You can install the Lynx Hospitality TV app right from the Google Play store. |
A TV that supports Google Assistant does not necessarily mean it is a Google TV, or that it operates on Google OS! Ensure that these TV sets run on the Google TV OS. |
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Note: Lynx does not recommend any specific TV from the list below, as the Lynx Hospitality TV Software app is available across all the compatible TV models. You can purchase a TV based on the price and features suitable for your business.
- Sony (Only models that have Google TV OS)
- Phillips (Only models that have Google TV OS)
- TCL (Only models that have Google TV OS)
- TCL S Class(Only models that have Google TV OS)
- Hisense (Only models that have Google TV OS)
IMPORTANT NOTE: Certain Hisense TV models are not compatible with the Lynx Hospitality TV app due to lower CPU specifications. Currently we have confirmed this issue with the following model(s):
Hisense 50-Inch Class H5 Series 4K UHD HDR Google Smart TV (50H5BG, 2025 Model)
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Chromecast or Google Streamer or Onn or Onn Streamer
- If your Smart TV does not have Google OS but has a HDMI port, you can use any Chromecast or Onn device with Google TV
- Available for purchase at Amazon, Google Store, and, Walmart
NOTE: Lynx Hospitality TV devices include a remote control that is pre-programmed for the HDMI device, but for a seamless guest experience, we recommend pairing this remote to control the volume up/down and power functions on the TV set. For instructions on how to do this, please see How to connect remote from ONN Google TV/ Chromecast streamer to your TV.
Compatible Roku TV and Roku Streaming Player models:
The Lynx Hospitality TV Software app will run on all currently-produced Roku models, as well as on many previous models that are capable of being updated to the latest version of Roku OS, including:
- All new Roku TV and Roku Streaming Player devices run the most recent versions of Roku OS, and support the Lynx Hospitality TV Software app for Roku.
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Most recently-produced Roku TV and Roku Streaming Player devices can be updated to the latest Roku OS to ensure full compatibility with the Lynx Hospitality TV Software app for Roku. These include:
- All Roku devices running a minimum version of Roku OS 10.5, or
- All Roku devices manufactured after 2018
Note: Lynx does not recommend any specific device from the list below, as the Lynx Hospitality TV Software app is available across all the compatible Roku models. You can purchase a device based on the price and features suitable for your business.
Compatible Roku TV models:
- 4k Roku TV: model numbers L000X, M000X, P000X, J000X, G000X, 7000X, A000X, C000X, and C000GB
- 2K Roku TV: model number H000X
- Roku TV: model numbers K000X, D000X, and 8000X
Compatible Roku Streaming Player/Streambar models:
- Roku Express: models 3840X, 3960X, 3900X, 3930X, and 3930EU
- Roku Express+: models 3931X and 3910X
- Roku Express 4K/4K+: model 3830X
- Roku Express 4K+: models 3941X2 and 3941X
- Roku Express 4K: model 3940X
- Roku Ultra: models 4850X, 4800X, and 4670X
- Roku Ultra LT: model 4800X
- Roku Streaming Stick 4K: models 3820X2 and 3820X
- Roku Streaming Stick 4K+: models 3821X2 and 3821X
- Roku Streaming Stick+: models 3810X and 3811X
- Roku Premiere: model 3920X
- Roku Premiere+: model 3921X
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Roku Streambar: models 9104X and 9102X
Note: Ensure that "Guest Mode" is DISABLED on your Roku device! Roku OS does not permit selecting available apps in Guest Mode, and this will interfere with the functionality of the Lynx Hospitality TV Software app.
Compatible Fire TV models:
The Lynx Hospitality TV Software app is compatible with all Fire TV Stick devices and Fire TV-enabled smart TVs that run Fire OS 6 or higher, including:
Compatible Roku TV models:
- Fire TV Stick 4K – 1st Gen
- Fire TV Stick 4K Max – 1st Gen
- Fire TV Stick – 3rd Gen
- Fire TV Stick Lite
- Fire-TV–enabled Smart TVs (Insignia, Toshiba, JVC, Grundig, etc.)
For optimum performance, we recommend the "4K" series Fire Stick devices, including:
- Fire TV Stick 4K – 2nd Gen
- Fire TV Stick 4K Max – 2nd Gen
Important Note: Testing has found that the Lynx Hospitality TV app will not install and/or run properly on older and/or modified Fire TV devices, including:
- Fire TV Stick (1st & 2nd Gen, pre-2018)
- Any Fire TV device running Fire OS 5 or lower
- Rooted and/or modified Fire OS devices
If you have any questions about compatibility for other devices that are not listed above, please reach out to customersuccess@getlynx.co - we're here to help!
| Learn more about setting up Lynx Hospitality TV Software here. |
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