How to: Get started with Lynx Hospitality TV
Welcome to the Lynx Hospitality TV Guide! This article will help you get started with Lynx Hospitality TV, organized into the following sections for your convenience:
- About Lynx Hospitality TV
- Benefits of Lynx Hospitality TV
- Requirements
- Guide on how to setup the Lynx Hospitality TV
- Additional article for Lynx Hospitality TV
About Lynx Hospitality TV:
In the dynamic world of hospitality, delivering exceptional guest experiences is paramount. Lynx Hospitality TV Software is designed to empower property managers and hospitality professionals across a wide spectrum of accommodations—from vacation rentals and boutique hotels to sprawling resorts, cozy cottages, and long-term rentals. Our innovative software seamlessly blends entertainment, communication, and personalized services into one intuitive platform, ensuring every guest feels at home, no matter where they stay.
Whether you're managing a single vacation rental or overseeing hundreds of rooms in a vacation rental, Lynx Hospitality TV Software enhances every touchpoint of your guests' stay. With customizable interfaces, integrated streaming services, real-time updates, and robust management tools, our platform simplifies operations while exceeding guest expectations.
Benefits of Lynx Hospitality TV:
- Customize any TV with your brand logo, colors, images, and themes.
- Customize and Personalize content to elevate the guest experience.
- Simplify guest Wi-Fi setup for seamless, hassle-free connectivity.
- Reduce staff assistance with clear, intuitive connection instructions.
- Upsell services through Hospitality TV to boost revenue and guest satisfaction.
- Promote local offerings and maximize profitability with personalized recommendations.
- Arrival instructions via Hospitality TV, thus reducing staff workload.
- Centralize key details like arrival instructions and weather updates on your Hospitality TV.
- Offer guests easy access to popular streaming apps for a seamless entertainment experience.
- Simplify entertainment management, saving time for property managers by reducing troubleshooting.
Requirements:
- Any Smart TV with an HDMI port
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ONN Google TV/ Chromecast streamer device is only needed if your TV does not have Google TV OS.
- Roku TVs would also work, however some features of Lynx Hospitality TV will not work properly due to limitations of the Roku OS. For a detailed list of features known to not work on Roku devices, see: Lynx Hospitality TV: Roku OS vs. Google TV OS.
Here is a guide on how to setup Lynx Hospitality TV:
| Information | |
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Step 1: Requirement |
Confirm whether your Smart TV has a Google OS or HDMI port. If your TV does not have a Google OS but has an HDMI port, you can order Onn devices from Lynx.
Roku TVs are compatible with the "Lynx - Hospitality TV Software" app. Roku TVs can use a ONN Google TV/ Chromecast streamer connected via HDMI port, or install the native Lynx - Hospitality TV Software app for Roku. When using an external HDMI device, please update below settings to ensure that the HDMI input is set correctly as it is one of the key steps to make sure that Lynx Hospitality TV runs smoothly:
Your Lynx Hospitality TV device will come pre-installed with Wi-Fi and labeled to the corresponding property. Make sure the labels match before installation.
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| Step 2: Installing the Lynx Hospitality TV |
Once you confirm that you have the requirements, you can follow below articles to install the Lynx Hospitality TV Software app.
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| Step 3: Connecting ONN Google TV/ Chromecast streamer remote to TV |
Once you install the Lynx Smart TV app on your device, the next step would be connecting the ONN Google TV/ Chromecast streamer remote to your TV so that Guest can control volume, power, and input using one remote and . You can refer to the following article to connect your Chromecast remote to your TV to control volume, power, and input. Set Up Your ONN Google TV/ Chromecast streamer Remote to Control Volume, Power & Input |
| Step 4: Linking codes | Once you complete the Lynx Hospitality TV installation, you can refer to the following article to create/find Hospitality TV linking codes: How To: Create/ Find Hospitality TV Linking Codes |
| Step 5:Link to property |
Once completing the above steps, you can refer to the following article to link Hospitality TV with a property: Note: Before linking Hospitality TV with a property, we need to ensure the property
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| Step 6: White Label |
Once the property is added to the correct group, you can refer to the following article to enable the Hospitality TV white label in the group section after linking the TV to a property. The Lynx Hospitality TV app will not work until this step is completed.
How to: Enable the Hospitality TV White Label in the Group section It should look like this once you finish the setup: |
| Step 7: Test Configuration |
Once the White Labeling of the Lynx Hospitality TV software is completed, you can test your configuration before going live with the system: |
Below are some additional article for Lynx Hospitality TV:
| Article 1: | Tips and setup | This article explains the steps to add Live TV app(s) from the Google Play store on your Lynx Hospitality TV: How To: Select Live TV Apps for Lynx Hospitality TV |
| Article 2: | Tips and setup | This article details the steps to change the order of the menu tabs displayed in the Lynx Hospitality TV interface : How To: Change the Order of Menu Items in Lynx Hospitality TV Screen |
| Article 3: | Tips and setup | This article details the steps to request a new Live TV app in the Lynx Hospitality TV interface. How To: Request New Live TV App for Lynx Hospitality TV |
| Article 4: | Tips and setup | This article describes the purpose and functionality of Lynx Hospitality TV Linking Codes: How To: Use Linking Codes to Connect Lynx Hospitality TV to a Lynx Property |
| Article 5: | Tips and setup | This article will explain the statistics displayed when a Lynx Hospitality TV is onboarded on the property: Hospitality TV Software: Statistics Explained |
| Article 6: | Tips and setup | This article will be one point for all your answers related to the Lynx Hospitality TV app: FAQ: Lynx Hospitality TV |
| Article 7: | Tips and setup | This article provides guidance on the process of importing the Guest Portal White Label (WL) settings to the Hospitality TV platform: How to: Import White Label settings and their impact |
| Article 8: | Tips and setup | The Change Menu Title feature allows hosts to personalize the menu's Title shown on Hospitality TV devices. You can refer to the article: How to: Change the menu Title in Hospitality TV |
| Article 9: | Tips and setup | This article details the steps to display custom instructions for guests in the Lynx Hospitality TV interface : How To: Add Custom Instructions for Lynx Hospitality TV |
| Article 10: | Testing and troubleshooting | This article details the steps to disable the Google PIN prompt in the Google TV OS and Lynx Hospitality TV App interface: How To: Disable Google PIN Prompt on Lynx Hospitality TV |
| Article 11: | Testing and troubleshooting | This article will let you know the steps that needs to be followed to update the Lynx Hospitality TV app: How to: Update the Lynx Hospitality TV app |
| Article 12: | Testing and troubleshooting | If future if Google TV becomes disconnected from your Wi-Fi, you can refer to the article: How to Update Wifi on Google TV |
| Article 13: | Testing and troubleshooting | This article will let you know the process for Force Syncing Hospitality TV settings, enabling immediate updates for various settings including content and configuration changes. The changes will be applied to all TVs associated with the group. How to force sync Smart TV configuration to Smart TV |
| Article 14: | Tips and setup |
This article would provide instructions on how to connect your Lynx Hospitality TV with a ONN Google TV/ Chromecast streamer (not purchased from Lynx) to your Lynx property: How to: Install Lynx Hospitality TV App on ONN Google TV/ Chromecast streamer not purchased from Lynx |
| Article 15: | Tips and setup |
This article would provide instructions on how to set up a Roku Streaming Player before Lynx Hospitality TV installation: How to: Set up Roku Streaming Player for Lynx Hospitality TV |
| Article 16: | Tips and setup |
This article would provide instructions on how to install Lynx Hospitality TV on a smart TV with Roku built-in: How to: Install Lynx Hospitality TV Software on Roku TV |
| Article 17: | Tips and setup |
This article would provide instructions on how to install Lynx Hospitality TV on a Roku Streaming Player (external HDMI) device: How to: Install Lynx Hospitality TV Software on Roku Streaming Player |
If you need assistance to set up or make changes to the Hospitality TV
configuration, email customersuccess@getlynx.co for help.
The Google PIN required while signing in will be 5858
| Learn How to: enable the Lynx Hospitality TV White Label here. |
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