How to: Get started with Lynx Hospitality TV – Lynx

How to: Get started with Lynx Hospitality TV

About Lynx Hospitality TV:

In the dynamic world of hospitality, delivering exceptional guest experiences is paramount. Lynx Hospitality TV Software is designed to empower property managers and hospitality professionals across a wide spectrum of accommodations—from vacation rentals and boutique hotels to sprawling resorts, cozy cottages, and long-term rentals. Our innovative software seamlessly blends entertainment, communication, and personalized services into one intuitive platform, ensuring every guest feels at home, no matter where they stay.

Whether you're managing a single vacation rental or overseeing hundreds of rooms in a vacation rental, Lynx Hospitality TV Software enhances every touchpoint of your guests' stay. With customizable interfaces, integrated streaming services, real-time updates, and robust management tools, our platform simplifies operations while exceeding guest expectations.

Benefits
Requirements
How to set up and install Lynx Hospitality TV
Additional articles for Lynx Hospitality TV setup and troubleshooting:

Benefits:

Customize any TV with your brand logo, colors, images, and themes.
Customize and Personalize content to elevate the guest experience.
Simplify guest Wi-Fi setup for seamless, hassle-free connectivity.
Reduce staff assistance with clear, intuitive connection instructions.
Upsell services through Hospitality TV to boost revenue and guest satisfaction.
Promote local offerings and maximize profitability with personalized recommendations.
Arrival instructions via Hospitality TV, thus reducing staff workload.
Centralize key details like arrival instructions and weather updates on your Hospitality TV.
Offer guests easy access to popular streaming apps for a seamless entertainment experience.
Simplify entertainment management, saving time for property managers by reducing troubleshooting.

Requirements:

Lynx account with Hospitality TV service subscription: If you haven't added the Hospitality TV subscription to your Lynx account yet, please reach out to our Customer Success team at success@getlynx.co to get started.
Compatible TV: Lynx Hospitality TV is supported on popular smart TV platforms, including:
- Google TV (recommended)
- Apple TV 4K
- Amazon Fire TV
- Roku

Note: Additional TV brands/models with an HDMI port can still run Lynx Hospitality TV, using an external streaming device running any of the above-noted TV operating systems.

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How to set up and install Lynx Hospitality TV:

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Step 1: Enable Hospitality TV Service	Ensure that your Lynx account has the Hospitality TV feature enabled. If you haven't added the Hospitality TV subscription to your Lynx account yet, please reach out to our Customer Success team at success@getlynx.co to get started.
Step 2: Check Compatibility	As you're planning your Hospitality TV rollout, you'll want to ensure that you have the right smart TV hardware to make the most of your deployment right from the get-go. For the latest updated list of known-compatible smart TVs and streaming devices, visit: Compatible TV Models: Lynx Hospitality TV.
Step 3: Configure Groups and White Label Settings	While you technically can start installing the Hospitality TV app and linking devices to property listings before setting up the back-end configuration, we strongly recommend starting with a few basics before proceeding: Set up your Groups configuration: You can use existing Groups if you already have them configured for dedicated regions, markets, and/or properties, or create new Groups just for units that will use the Hospitality TV service. For details on how to do this, see How To: Create Groups/Users/property and Linking Them. Start configuring your Hospitality TV display settings: Most users will continue to adjust settings as they're testing their first few TVs, but starting with a few basics like your branding, logo, and contact information will personalize the experience as well as helping you get familiar with the various settings. For instructions on customizing your Hospitality TV interface, see How to: Configure Lynx Hospitality TV Branding/White Label.
Step 4: Install the Hospitality TV app	Install the Hospitality TV app on each smart TV, and link it to its designated Lynx property using the standard linking code procedure. Refer to the below articles for detailed instructions: How to: Install Lynx Hospitality TV Software App on Google TV How to: Install Lynx Hospitality TV App on Apple TV 4K How to: Install Lynx Hospitality TV Software on Amazon Fire TV How to: Install Lynx Hospitality TV Software on Roku TV Note: Since the Roku OS does not allow any app to launch from within another app, we recommend installing the Lynx Hospitality TV Screensaver to guide your guests on how to reopen the app after using other applications. For instructions on how to install and configure this, see How To: Install Lynx Hospitality TV Screensaver for Roku.
Step 5: Link Smart TVs to Lynx Properties	After installing and launching the Hospitality TV app, you'll be prompted to enter a Linking Code to link the TV with its corresponding property listing in Lynx. Follow the steps at How To: Use Linking Codes to Connect Lynx Hospitality TV to a Lynx Property to generate and enter a Linking Code. Tip: While you can perform this step later, we recommend linking each TV to its corresponding Lynx property as soon as the app is installed. This helps prevent confusion about which TV is linked to which property later.
Step 6: Testing	After configuring, installing, and linking at least one TV, you're ready to start testing! For our recommended test procedures, see How To: Test Lynx Hospitality TV Configuration.
Step 7: Update Settings	Generally during testing, most users will find a few settings that need to be adjusted to get the display "just right". If you need to change any settings as you're testing, just refer to our article on How to: Configure Lynx Hospitality TV Branding/White Label to adjust the configuration as desired.

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Additional articles for Lynx Hospitality TV setup and troubleshooting:

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Smart TV Setup Guides	Some smart TV platforms may need a few settings configured for the Hospitality TV app to work properly. See: How to: Setup Smart TV with Google OS before installing Lynx Hospitality TV Software How to: Setup Google TV Streaming Player before installing Lynx Hospitality TV Software How to: Set up Roku Streaming Player for Lynx Hospitality TV How To: Disable Screensaver on Fire TV How to: Access Accessibility Settings on Sony XBR for Lynx Hospitality TV Integration
Branding & White Label Setup Guides	Each tab in the Hospitality TV interface has a corresponding page in the Lynx portal where you can customize the branding, configuration, and content that you want to display, and each of these pages has its own setup guide: How To: Configure Lynx Hospitality TV White Label "Home" Tab Settings How To: Configure Lynx Hospitality TV White Label "Welcome" Tab Settings How to: Configure Lynx Hospitality TV White Label Wi-Fi Information How to: Configure Lynx Hospitality TV White Label Contact Settings How to: Configure Lynx Hospitality TV White Label Services Tab Settings How To: Enable and Configure Lynx Hospitality TV Guidebook How To: Select Live TV Apps for Lynx Hospitality TV How To: Select Apps for Lynx Hospitality TV
Guidebook Configuration	The Guidebook is one of the most popular features in Lynx Hospitality TV! You can find articles to help with setting this up at: How To: Enable and Configure Lynx Hospitality TV Guidebook How To: Create and Manage Lynx Hospitality TV Guidebook Categories How to: Update and Edit AI Guidebook Entries How To: Create Custom Guidebook Content in Smart TV How to: Manage Lynx Hospitality TV Guidebook Templates and Listings How to: Customize Lynx Hospitality TV Guidebook Content Display Settings
Guest Services in Lynx Hospitality TV	You can also upsell Guest Services like late check-out, mid-stay cleaning, and much more through Hospitality TV! See our setup articles on these options below: How to: Configure Lynx Hospitality TV White Label Services Tab Settings How To: Create a Custom Guest Service in the Lynx Smart TV Host Portal How to: Create SMS QR Codes for Guest Services and Contact Information Recipe: Hiding Pricing with Direct Contact Recipe: How to Route Guest Inquiries to Text-Only Support Numbers Using SMS QR Code for Services
"Contact Us" (host contact details)	Make it easy for your guests to reach you, from the comfort and convenience of the Hospitality TV screen: How to: Configure Lynx Hospitality TV White Label Contact Settings How to: Create SMS QR Codes for Guest Services and Contact Information Recipe: How to Route Guest Inquiries to Text-Only Support Numbers Using SMS QR Code for Services
Wi-Fi Information	Lynx Hospitality TV enables guests to log into a property's Wi-Fi with easy-to-configure login and troubleshooting details, and a built-in QR code generator: How to: Configure Lynx Hospitality TV White Label Wi-Fi Information
Streaming and Live TV App Setup	Guests can browse, launch, and stream right from the Hospitality TV interface! Just select from the apps that you want to offer, and they'll appear in the dedicated "Apps" and "Live TV" tabs. Note: Roku TVs and Streaming Sticks do not allow launching an app from another app, including Hospitality TV. See below for more details on setting up Hospitality TV on Roku devices.. How To: Select Apps for Lynx Hospitality TV How To: Select Live TV Apps for Lynx Hospitality TV FAQ: Streaming and Live TV Apps on Lynx Hospitality TV List of Free Live Streaming apps How to: Set up Live TV Apps for Lynx Hospitality TV (Roku)
Roku-Specific Setup Articles	Roku devices use a specialized OS, which has features and limitations that change how all apps - including Lynx Hospitality TV - function. You can find Roku-specific setup and troubleshooting articles below: How to: Set up Roku Streaming Player for Lynx Hospitality TV How to: Install Lynx Hospitality TV Software on Roku TV How to: Install Lynx Hospitality TV Software on Roku Streaming Player How To: Install Lynx Hospitality TV Screensaver for Roku How To: Enable Roku's "Guest Mode" for Lynx Hospitality TV

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Benefits:

Requirements:

How to set up and install Lynx Hospitality TV:

Additional articles for Lynx Hospitality TV setup and troubleshooting:

Some smart TV platforms may need a few settings configured for the Hospitality TV app to work properly. See:

Each tab in the Hospitality TV interface has a corresponding page in the Lynx portal where you can customize the branding, configuration, and content that you want to display, and each of these pages has its own setup guide:

The Guidebook is one of the most popular features in Lynx Hospitality TV! You can find articles to help with setting this up at:

You can also upsell Guest Services like late check-out, mid-stay cleaning, and much more through Hospitality TV! See our setup articles on these options below:

Make it easy for your guests to reach you, from the comfort and convenience of the Hospitality TV screen:

Lynx Hospitality TV enables guests to log into a property's Wi-Fi with easy-to-configure login and troubleshooting details, and a built-in QR code generator:

Guests can browse, launch, and stream right from the Hospitality TV interface! Just select from the apps that you want to offer, and they'll appear in the dedicated "Apps" and "Live TV" tabs.

Roku devices use a specialized OS, which has features and limitations that change how all apps - including Lynx Hospitality TV - function. You can find Roku-specific setup and troubleshooting articles below:

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