How To: Set Up "Leak Detected" Smart Rules – Lynx

How To: Set Up "Leak Detected" Smart Rules

What are Sensor Smart Rules?

You can optimize the value of smart sensors installed at your rental properties using Smart Rules in the Lynx Portal. This article explains how to set up a "Leak Detected" Smart Rule to alert staff and/or guests when a water-leak sensor detects a leak.

Note: Smart Rules can only be created under Groups, not for individual properties - but you can create Groups for almost any purpose you can imagine, including properties which have sensors installed, those in a geographic region, or even for properties which need a specific set of Smart Rules. See this page for instructions on how to manage Groups.

The Process:

Step 1:	Visit the "Groups" tab on the Left side menu of the Lynx portal.

Step 2:	Click the gear (settings) icon for the group you want to create/edit rules for - this will open the Smart Workflows/Smart Rules configuration page

Step 3:	Click "Smart Rules" on the left side of the page

Step 4:	Click the "+" button to open the "Add a Smart Rule" window

Step 5:	Create a name for the new Smart Rule

Step 6:	Select the "Leak Detected" option from the "When" drop-down menu. This will update the UI depending on which option is chosen.

Step 7:	Configure basic trigger settings: Maximum Alerts In A Day: Specify the maximum number of notifications that will be sent daily for a single property if the water leak persists. After the maximum number of alerts is reached, the Smart Rule will not send another notification until the next day. Alert Interval Time: Specify the length of time between alerts. The Smart Rule will wait this length of time before sending another notification if the water leak persists.

Step 10:	Configure options to notify the guest, or check the "Do Not Notify Guest" check-box if you do not want to alert the guest when a leak is detected. You can select the following options: Notify via Email, SMS, or both Message Subject/Body: You can customize the message sent to the guest using your own text, and use Messaging Tags to dynamically insert data about the guest, property, and/or stay Applicable Stay Type(s): When integrated with a supported PMS, Lynx can restrict a Smart Rule to only trigger when the specified stay types are current.

Step 11:	Configure options to notify a Lynx user (usually a property manager or other staff member). You can select the following options: Notify via Email, SMS, or both Message Subject/Body: You can customize the outgoing message using your own text, and use Messaging Tags to dynamically insert data about the guest, property, and/or stay

Step 12:	When you are finished configuring the Smart Rule, click the "Add" button.

Learn more about what you can do with Groups at this page.

The Process:

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