RDP: FAQ
RDP Integration is not available on Lynx Lite.
General Information:
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Here is our article on setting up RDP in the Lynx Dashboard Set Up: Lynx with RDP
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Special Features:
- RDP Booking Engine allows property owners to accept direct bookings from their own website. It provides a customizable and mobile-friendly interface that integrates seamlessly with property listings. This feature enables businesses to increase direct bookings, maintain brand consistency, and reduce dependency on third-party platforms.
| Frequently Asked Questions | Answers |
| Supports multiple PMS account | Yes |
| How long does it take to see properties in Lynx after the PMS Integration is set up? | It takes 15-20 seconds after refreshing from Edit/Add Property is done. |
| How long does a full stay sync take once the property in Lynx is linked to an RDP property? | Full Syncs 7 days |
| How far in the future will it sync reservations to Lynx? | No Restriction(Using Modified date) |
| Will Lynx add any additional text to a synced reservation's confirmation number? e.g. 'VSK1234' | No |
| Does this PMS Support reservations with multiple guests on a property? | No |
| How often does Lynx sync new stays? | Every 30 minutes syncs reservations modified in the last hour. Once per day syncs reservations starting within 7 days. |
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How often does Lynx sync update(s) to an already synced stay? Updates include modifications like date, time, guest information, a move of the stay between properties, and cancelation. |
Every 30 minutes syncs reservations modified in the last hour. Once per day syncs reservations starting within 7 days. |
| Does Lynx sync all confirmed reservations without checking the pre-check-in status? Examples of Pre-check-in status is: Payment, ID Verification, Contract status | Yes |
| Does updating the Check-in/Checkout time in the PMS, update the Check-in/Checkout time in Lynx? | Yes |
| Does Lynx sync the guest's phone number? |
Yes |
| Does Lynx sync the guest's email address? |
Yes |
| Does Lynx sync the owner's stays? |
Yes |
| Does Lynx push the guest access code back to the PMS? | No |
| How long does it take for PMS to receive the Lynx access code? | It does not support access code push. |
| Is any setup required in the PMS portal to receive the Lynx access code? |
It does not support access code push. |
| Where can the Lynx-generated code be found in the PMS? | It does not support access code push. |
| Read How To: Add a New Integration here. |
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