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Lynx AI: Transform Guest Messaging

Joy Biswas
  • Updated

Lynx AI: Transform Guest Messaging 

This article explains how Lynx AI shows local business information based on where a property is located. When a new property is added, the system quickly finds useful nearby businesses like restaurants and bars using the property’s coordinates. This feature greatly improves the user experience by making it easy to access relevant information about local amenities. It helps property owners and their guests understand what is available in the area.

Table of Contents: 

    1. Benefits
    2. Requirements for using the Lynx AI Guidebook feature
    3. Understanding Lynx AI Guidebook Creation:
    4. Additional Articles for Lynx AI Guidebook Configuration

Benefits: 

  • Navigate Like a Local: Guests feel more informed and empowered to explore their surroundings. Access to real-time information leads to better decision-making regarding activities and dining options.
  • Effortless Convenience: Reduces the need for manual research on nearby amenities, allowing guests to focus on enjoying their stay. Streamlined access to information can help guests quickly find what they need, enhancing their overall experience. 
  • Quick Access to Local Insights: Guests can easily find directions, hours of operation, and reviews for local attractions and services. The availability of digital resources (e.g., apps, and websites) ensures guests have information at their fingertips.
  • Personalized Communication: Utilizing AI-generated tags in messaging templates personalizes communication, allowing for more relevant and engaging interactions with guests.
  • Enhanced Guest Experience: This approach not only strengthens connections but also fosters a more tailored experience, ensuring that each message resonates meaningfully with the recipient.

Requirements:

To retrieve relevant local business information in the Lynx Portal, you need to update the correct physical address and Zip code when adding a property. This will enable the AI to utilize the property's latitude and longitude coordinates to accurately find the relevant information. Please review the article to learn about How To: Edit a Property 

 

If the property is already in the PMS software with an incomplete address, please update the address in PMS before adding it to the Lynx portal.

 

 

Understanding Lynx AI Guidebook Creation:

  Information
Property Navigation 
  • When you add a new property to the Lynx portal, the system automatically fetches the geographical coordinates (latitude and longitude) from the provided property address.
  • To locate the Property Details Tab that displays AI information, follow these steps:
  1. Log into Lynx Portal: Go to the Lynx portal and navigate to the "Property" tab on the Left side menu.

  2. Navigate to Edit Property: Click on the Edit Property option located in the Right side. 
  3. Property Details Tab: Once the new window opens, navigate to the second tab. Click the arrow to expand it.
Data Retrieval

The system is designed to automatically retrieve relevant business data using Lynx AI within nearby areas of the property, as detailed in the Property Details tab. This includes comprehensive information.

A few examples are listed below,

  1. Apparel Stores: Retail shops that specialize in clothing for all ages and styles, offering a diverse selection from casual wear to formal attire.
  2. Art and Culture: Spaces such as galleries, theatres, and museums that showcase artistic exhibits and cultural events, promoting both local and international artists.
  3. Bakeries: Shops that produce and sell a variety of baked goods, including bread, pastries, and cakes, often renowned for their fresh, artisanal products.
  4. Bars: Establishments serving alcoholic beverages and entertainment, typically featuring live music, dancing, and social gatherings.
  5. Beaches: Natural coastal areas providing recreational opportunities for swimming, sunbathing, and water activities, favoured by tourists and locals alike.
  6. Cafes: Casual dining spots offering coffee and light snacks, often characterized by a cozy atmosphere for socializing and relaxation.
  7. Car Rentals: Services that allow customers to rent vehicles for short durations, providing convenience for travel and exploration.
  8. Convenience Stores: Small retail outlets that offer a variety of everyday items, including groceries and personal care products, typically open for extended hours for customer convenience.
  9. Emergency Services: Essential services such as police, fire departments, and medical responders are available for urgent situations, safeguarding community safety.
  10. Entertainment and Recreational: Various leisure options available in a community, from movie theatres and amusement parks to sports facilities, providing enjoyment for individuals and families.
  11. Golf Courses: Outdoor facilities designed for golf, featuring landscaped terrains with multiple holes, appealing to sports enthusiasts and offering recreational fun.apparel Stores

 
Detailed Business Information

The retrieved data includes comprehensive details such as:

  • Business name
  • Category
  • Address
  • Hours of operation
  • Rating
  • Customer reviews

 

Additional Articles for Lynx AI Guidebook Configuration:

How to: Update and Edit AI Guidebook Entries 

 This article details the steps to update and edit AI-generated Guidebook listings for a property. How to: Update and Edit AI Guidebook Entries

How to: Use Lynx AI Generated Fields in Messaging and Guest portal 

This article describes how to add AI-generated Guidebook entries to your Templates in Lynx Messaging and Guest Portal. How to: Use Lynx AI Generated Fields in Messaging and Guest portal

How to: Use Lynx AI Guidebook Fields

This article details the process of creating AI-generated Guidebook content for new and existing Lynx properties. How to: Use Lynx AI Guidebook Fields

How to: Copy AI Guidebook to Additional Properties

This article explains how to copy the AI Guidebook entries from one property in Lynx to another. How to: Copy AI Guidebook to Additional Properties

Understanding: Automatic Guidebook Template Generation in Lynx

This article explains how the system creates automatic AI Guidebook content for a property. Understanding: Automatic Guidebook Template Generation in Lynx

 

Lynx_Logo.png Learn How to update and edit the listed business here.

 

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