RDP PMS: How to Setup Integration – Lynx

Set Up: Lynx with RDP

Setting up the integration with RDP takes about 3-5 days. RDP customers have the option of using a cloud-based or on-premise solution. Depending on which option you choose, the setup within Lynx will be different.

Actions

Cloud Solution

Email support@getlynx.co with your RDP account name and request to have your integration set up. We will confirm once the setup is complete.

On-Premise Solution

Request the following information from RDP:

Username
Password
URL
Data path
Database ID

For each data path they provide, you will add an integration to Lynx. For example, if they provide 3 data paths, you will complete the following steps to add the integration three times.

The Process: On-Premise Customers

	Actions
Step 1:	Navigate to Manage Integrations on the Lynx App
Step 2:	Click Add Integration
Step: 3	Complete the Integration Form.
Step:4	Select PMS/Booking Site as Category. Select RDP as Partner. Enter the Integration Name of your choosing. Enter your RDP Username/LogonID. Enter your RDP Password. Enter the URL provided by RDP. Enter the Data Path. Remember to enter only one data path per integration. Enter the Database ID.
Step:5	Click Save. Repeat if there were additional Data Paths provided.

How to contact RDP: The best way to get assistance from RDP is to submit a Support ticket during regular Support hours which is from 7:00 AM MST to 6:00 PM MST Monday through Friday.

There is also emergency after-hour support with a fee of $100 to the supported client for emergency calls. You can always call the emergency support number if needed.

Support tickets can be submitted at Support@ResortData.com

Learn/ Read How to: Install Lynx Smart TV App on Google TV here.

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