Track PMS: How to Setup Integration

How to: Set Up Lynx with Track

This article provides a comprehensive guide for setting up Lynx lock access control automation with Track. Lynx now utilizes a modern one-way API integration, streamlining how guest information and access codes are synchronized.

1. When to use this Guide
2. Benefits of using this Guide
3. Step-by-Step Process
4. Key Features
5. Maintenance & Housekeeping
6. Related Articles

CRITICAL WARNING: In the Track UI at the unit level, DO NOT choose "Lynx" as a lock provider. This is an outdated legacy connection method. Selecting "Lynx" within Track will trigger a failed token request and revoke existing door codes. Connections must only be managed within the Lynx portal using Track's API credentials.

Note: Because this is now a one-way API integration, you no longer need to request or enter a Lynx Token.

When to use this guide

• When performing the initial integration of your Track PMS with Lynx.
• If you are experiencing "Invalid API Key" errors or failed synchronization between Track and Lynx.
• When onboarding new units, ensure they are correctly linked without causing integration conflicts.

Benefits of using this guide

• One-Way API Security: Understand the shift to one-way integration, where Lynx utilizes Track API credentials (Key/Secret) for a more stable connection instead of legacy tokens.
• Prevention of Code Revocation: Avoid common UI configuration errors in Track that cause all door codes to be system-revoked.
• Automated Efficiency: Ensure stay information and access codes sync seamlessly without manual intervention or legacy "Lynx" workarounds.

Step-by-Step Process: Integrating Track

Step	Actions
Step 1: Access the Configuration Settings	Go to the configuration gear icon in the upper right corner of the Track application. PMS Setup > Distribution Channels
Step 2: Create Channel	Click on Create Channel > New Channel Channel Name (Lynx) Active - Yes Show Channel Inventory - Yes Reservation Mode - Confirmed Reservation Reservation Type - Guest Direct Reservations Settings section (Not Required) API Settings (ENSURE ALL BOXES ARE SELECTED) Payment Settings and Pet Settings (Not Required) Save Channel once completed Once completed API Key section ( top right of screen) will have an, Endpoint, Key and Secret - Copy this information and enter into Lynx
Step 3: Add Track Integration to Lynx	On Lynx portal go to Integration and click on Add new integration by choosing category as PMS/Booking site and Partner as Track: Enter desired Integration Name Provide Server Key, Secret Key, and API Base URL (Endpoint) Make sure Shared Across all Groups is checked and then click Add
Step 4: Configuring Integration	Sync Your Stay Type(s) This is used to assist in the creation of automation and smart rules based on the different types of reservation types you have created in Track Sync PMS Fields Property data is auto synced into Lynx to be used for Guest Portal and TV.

Key Features

• Modern One-Way Sync: Lynx fetches data using Track API credentials (Key/Secret), entirely removing the need for customers to generate or manage Lynx-issued tokens.
• Resilient Offline Access: Time-sensitive codes are created on the lock months in advance, ensuring check-in works even during internet outages.
• Stay Type Mapping: Automate rules based on specific reservation stay types defined within Track.

Additional Access Control Preferences Maintenance & Housekeeping:

No additional setup is required in Track for staff user codes to work via Lynx.

  Reach out to the Track Support team for information and training.