How To: Unpair a Yale Lock with Samsung Hub – Lynx

How To: Unpair a Yale Lock with Samsung Hub

Use Case:

1.	In the event, your Yale lock (Lock) is Offline, it will most likely be that the Lock and Samsung SmartThings Hub (Hub) have stopped communicating. There are several ways to troubleshoot an offline lock but one of the resolutions is to "pair" them again.
2.	If you have an existing Hub or Lock and you have purchased the other device to onboard them on Lynx.
3.	You were using the competitor's software and have a compatible lock you wish to re-use. If you have not, place an order with Lynx to order the pre-programmed Hub. Upon receipt of the Hub, follow the process to pair them below.

What You Need:

Before beginning the pairing process, you will need the following:
1.	Your Hub plugged into both power and an ethernet cable (or on WiFi), showing a solid green LED.
2.	A mobile device (phone or tablet) with the Smarthings app downloaded.
3.	Credentials for the Samsung account in which the Hub is configured.
4.	Master code for the Lock.

The Process:

Step 1:	Ensure the Hub and Lock are within 10 ft of each other.
	You can temporarily bring the Hub closer by using a longer Ethernet cable and plugging it into a socket closest to the lock.

Step 2:	Reset the Z-wave connection to make sure it is not paired with anything else.
	To do this in the SmartThings mobile app:

	1.	From the Home screen, touch Home Button at the top of the screen(☰), and select 'All Devices'.
	2.	Touch the Hub and select More Options (⁝).
	3.	Touch Z-Wave Utilities and select Z-Wave Exclusion.
	4.	When prompted, follow the removal process:

	a.	Touch the screen (only If a touchscreen lock).
	b.	Enter the 4-8 digit master PIN followed by the # or gear key.
	c.	Touch 7 followed by the # or gear key.
	d.	Touch 3 followed by the # or gear key.
	e.	Wait for the app to indicate the device was successfully removed.

For more steps on how to Pair the lock with the hub, please click here

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