Adding Custom Guest Service Offers

The Process: Adding Custom Service Offers

What is a custom service offer? 

Any product or service you wish to offer your guests the ability to purchase to enhance their stay. Examples include Pet Fees, Mid-stay housekeeping service, and grocery delivery

Step 1: When logged into Lynx Portal from the Dashboard click on the 'Groups' tab at the top of the page

Step 2: Add Custom Services
Click on "'Guest Services'' to expand the menu options and select ''Add Category or Product"

Step 3: Create Category, Add Product Name, Add Product Description, Add Service Offer Availability

Step 4: Add Media to highlight your service offer (Not Required)

Step 5: Add Pricing, Inventory, and Service Options

Note: You can check this checkbox when you do not need to provide a quantity for the product.

Step 6: Add Service Offer Booking Window

Set Offer Start Time and Offer End Time, if applicable. 

Step 7: Approvals

Setup Offer Approval and Denial Manual / Automatic and Setup User Approvers 

Step 8: Add Cancellation and Refund Policy, if applicable