Skip to main content
Sign in

How to: Add Ezlo Smart Lock Integration

Nilesh Kumar Agarwal
  • Updated

 

How to: Add Ezlo Smart Lock Integration

 

This guide provides a comprehensive walkthrough for integrating Ezlo Smart Locks with the Lynx platform. By connecting your Ezlo Hub (Controller), you will achieve real-time visibility and hardware-level control over your property’s smart locks. The Ezlo integration in Lynx is a controller-dependent (hub-based) system. It is designed to offer deep hardware visibility, reliability, and real-time control over smart locks.

 

  1. When to use this guide
  2. Benefits of using this guide
  3. Step-by-Step Process
  4. Troubleshooting Ezlo Lock Errors
  5. Key Features
  6. Related Articles

 

Important Note: Ezlo is a controller-dependent system. If the physical Hub goes offline or the WebSocket disconnects, all associated locks will become unreachable for remote commands.

 

When to use this guide

  • Initial Setup: When you are connecting your Ezlo account to Lynx for the first time.
  • Device Management: When you need to add, provision, or sync new smart locks to an existing Ezlo hub.
  • Troubleshooting: When you encounter "Action Required" banners or connectivity issues (Offline/Unauthorized states).
  • Maintenance: When updating MIOS app credentials or checking hardware health (battery/signal strength).

 

Benefits of using this guide

  • Full Hardware Transparency: Gain deep insights into the specific point of failure, whether it is the hub, the lock, or the authentication token.
  • Real-Time Monitoring: View both controller and lock health simultaneously within a single dashboard for proactive management.
  • Reduced Operational Downtime: Use clear diagnostic tools and direct server API communication to resolve issues faster.
  • Optimized Performance: Leverage direct hardware-level communication for faster code synchronization and remote commands.
  • Smart Notifications: Alerts are limited to critical issues, such as battery problems.

Step-by-Step Process

Step Actions
Step 1: Authorize Integration

Log in to your Lynx Dashboard and navigate to the Integrations tab.

  • Click on + Add Integrations.
  • Select Smart Devices and choose Ezlo.
  • Enter your Integration Name along with your MIOS Username and Password.
  • Choose to link to specific groups or share across all groups, then click Add.
Step 2: Verify Connection Go to the integration and check for an Authorized status. If it's not authorized, re-enter your credentials and authorize it again.
Step 3: Discover Controllers Once the integration is added and authorized, the system will automatically fetch all controllers and locks linked to your MIOS account.
Step 4: Align Time Zones Compare the Hub time zone with the Property settings. If they differ, update them to match to ensure guest access codes function correctly.
Step 5: Connect Lock to Property You can now connect the lock to the property. For full instructions on adding the hardware, provisioning codes, and configuring your lock settings, learn more here: 
How to add an Ezlo connected Lock to Lynx.

Troubleshooting Ezlo Lock Errors

Issue Cause Fix
Action Required Banner Invalid credentials Check the login credentials are correct.
Controller Offline Power/Internet issue Check the physical hub device and router.
WebSocket Not Connected Session lost Click Refresh/Re-Sync on the integration.
Lock Not Responding Hub not connected Restore WebSocket connection.
Time Zone Mismatch Incorrect settings Align Hub and Property time zones.
Provisioning Pending Serializer delay Re-provision the lock.

 

Key Features

  • WebSocket Connectivity: Uses a persistent "always-on" communication channel for near-instant remote unlocking and status updates.
  • Flexible Access Codes: Supports guest, staff, emergency, and checkout codes with hardware-level scheduling.
  • Critical Alert System: Features a non-dismissible global banner for authorization failures, ensuring you never miss a credential expiration.
  • One-Click Recovery: The "Fix Now" flow allows for immediate token regeneration if the connection is lost.
  • Auto-Discovery: No manual entry of Hub serial numbers is required; the integration automatically pulls all devices linked to your MIOS account.

 

Lynx_Logo.png Learn/Read List of Lynx Compatible Smart Locks & Access Devices here.

Related articles

Comments

0 comments

Article is closed for comments.