How to: Add Ezlo Smart Lock Integration
This guide provides a comprehensive walkthrough for integrating Ezlo Smart Locks with the Lynx platform. By connecting your Ezlo Hub (Controller), you will achieve real-time visibility and hardware-level control over your property’s smart locks. The Ezlo integration in Lynx is a controller-dependent (hub-based) system. It is designed to offer deep hardware visibility, reliability, and real-time control over smart locks.
- When to use this guide
- Benefits of using this guide
- Step-by-Step Process
- Troubleshooting Ezlo Lock Errors
- Key Features
- Related Articles
Important Note: Ezlo is a controller-dependent system. If the physical Hub goes offline or the WebSocket disconnects, all associated locks will become unreachable for remote commands.
When to use this guide
- Initial Setup: When you are connecting your Ezlo account to Lynx for the first time.
- Device Management: When you need to add, provision, or sync new smart locks to an existing Ezlo hub.
- Troubleshooting: When you encounter "Action Required" banners or connectivity issues (Offline/Unauthorized states).
- Maintenance: When updating MIOS app credentials or checking hardware health (battery/signal strength).
Benefits of using this guide
- Full Hardware Transparency: Gain deep insights into the specific point of failure, whether it is the hub, the lock, or the authentication token.
- Real-Time Monitoring: View both controller and lock health simultaneously within a single dashboard for proactive management.
- Reduced Operational Downtime: Use clear diagnostic tools and direct server API communication to resolve issues faster.
- Optimized Performance: Leverage direct hardware-level communication for faster code synchronization and remote commands.
- Smart Notifications: Alerts are limited to critical issues, such as battery problems.
Step-by-Step Process
| Step | Actions |
|---|---|
| Step 1: Authorize Integration |
Log in to your Lynx Dashboard and navigate to the Integrations tab.
|
| Step 2: Verify Connection | Go to the integration and check for an Authorized status. If it's not authorized, re-enter your credentials and authorize it again. |
| Step 3: Discover Controllers | Once the integration is added and authorized, the system will automatically fetch all controllers and locks linked to your MIOS account. |
| Step 4: Align Time Zones | Compare the Hub time zone with the Property settings. If they differ, update them to match to ensure guest access codes function correctly. |
| Step 5: Connect Lock to Property | You can now connect the lock to the property. For full instructions on adding the hardware, provisioning codes, and configuring your lock settings, learn more here: How to add an Ezlo connected Lock to Lynx. |
Troubleshooting Ezlo Lock Errors
| Issue | Cause | Fix |
|---|---|---|
| Action Required Banner | Invalid credentials | Check the login credentials are correct. |
| Controller Offline | Power/Internet issue | Check the physical hub device and router. |
| WebSocket Not Connected | Session lost | Click Refresh/Re-Sync on the integration. |
| Lock Not Responding | Hub not connected | Restore WebSocket connection. |
| Time Zone Mismatch | Incorrect settings | Align Hub and Property time zones. |
| Provisioning Pending | Serializer delay | Re-provision the lock. |
Key Features
- WebSocket Connectivity: Uses a persistent "always-on" communication channel for near-instant remote unlocking and status updates.
- Flexible Access Codes: Supports guest, staff, emergency, and checkout codes with hardware-level scheduling.
- Critical Alert System: Features a non-dismissible global banner for authorization failures, ensuring you never miss a credential expiration.
- One-Click Recovery: The "Fix Now" flow allows for immediate token regeneration if the connection is lost.
- Auto-Discovery: No manual entry of Hub serial numbers is required; the integration automatically pulls all devices linked to your MIOS account.
Related Articles
- Getting started with Ezlo
- How to setup Ezlo hub
- How To Schlage Z-Wave Ezlo Hub Pairing
- How To Yale Z-Wave Ezlo Hub Pairing
- How to: Connect an Ezlo Hub in the MiOS app
- How to add an Ezlo connected Lock to Lynx
| Learn/Read List of Lynx Compatible Smart Locks & Access Devices here. |
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