How to: Remotely Configure Smart Ezlo-connected Lock Settings via Lynx Portal
Introduction
This guide details how to seamlessly manage hardware configurations for your smart locks connected via an Ezlo hub directly from the Lynx portal. Without needing to be physically on-site or dealing with complex manual keypad programming, property administrators can easily adjust settings like auto relock timing, keypad volume, one-touch locking, wrong code entry limits, shut down time, and log entries over the air. The Lynx portal automatically detects individual lock capabilities and provides live confirmation as changes are applied.
The article is categorised into the following sections:
- When to use this Guide
- Benefits of using this Guide
- Step-by-Step Resolution
- Key Features
- Related Articles
Prerequisites: An active account with access to the Lynx portal, a compatible smart lock (e.g., Yale or Schlage) connected to an Ezlo hub, and the lock must be online and properly paired.
When to use this Guide
Use this guide when you need to change hardware preferences without physically going to the property, including:
• Lowering keypad volume to prevent guest noise complaints.
• Modifying auto relock and relock time to secure doors after a set period.
• Turning on one-touch locking so guests can lock the door with a single button press on their way out.
• Setting a wrong code entry limit and shut down time to temporarily lock out the keypad after too many failed attempts.
• Tracking lock activity logs remotely.
• Standardising settings across different lock brands (like Yale and Schlage).
Benefits of using this Guide
• Remote Operations: Eliminates driving to properties to press lock buttons manually.
• Cleaner Interface: Hides confusing network configuration fields like "Z-Wave association groups".
• Status Tracking: Real-time status indicators ("applying" and "applied") confirm when changes reach the physical lock, lowering support requests.
• Better Guest Security: Auto relock, one-touch locking, wrong code entry limits, and shut down timers help keep guest belongings safe without manual effort.
Pro-Tip for Property Managers: The settings menu adapts dynamically based on your physical lock brand. If a specific configuration option (like volume control, one-touch locking, wrong code entry limit, or shut down time) doesn't appear for your device, it means that particular lock model does not expose or support that feature over the hub. For the most comprehensive remote controls, Yale locks are highly recommended as they fully support this interface.
Step-by-Step Resolution:
| Step | Actions |
| Step 1: | Log in to the Lynx portal, navigate to your property, and click the edit property button. |
| Step 2: | Now, click on Smart Lock and Devices and click on the Lock configuration button for your specific Ezlo-connected smart lock. |
| Step 3: | Wait a brief moment while Lynx fetches the available hardware settings. Adjust your preferences on the screen, such as Auto Relock and Relock time, keypad Volume, One Touch Locking, Wrong Code Entry Limit, Shut down time, or Logs options. |
| Step 4: | Click on the Edit icon for the feature you want to edit, and then toggle it on and click Save. |
Note on status badges: The "applying" and "applied" labels are not shown by default when you first open the settings modal. They only appear after you save a change, letting you know the update is on its way to the lock ("applying") or has already reached it ("applied").
Key Features
• Automatic Discovery: Lynx queries the lock automatically to reveal only the features it supports.
• Popular Owner Options: Quickly adjust Auto Relock timing, keypad Volume, One Touch Locking, Wrong Code Entry Limit, and Shut down time, some of the most requested settings by property owners.
• Visual Feedback Pipeline: Tracks real-time configuration states via status badges that appear only while an update is in progress or once it's confirmed. You won't see these badges when you first open the modal.
• Over-The-Air Provisioning: Pushes physical lock firmware configurations wirelessly without manual intervention.
Related Articles
• How to: Add Ezlo Smart Lock Integration
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Learn more: Getting started with Ezlo hub |
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