How to Identify which Wi-Fi band your device is connected to

How to: Identify which Wi-Fi band your device is connected to

Since locks with Wi-Fi direct, and Bluetooth (Connect by August Bridge with Yale) work on 2.4GHz WiFi network frequency only, this article helps you find the Wi-Fi band your device is connected to. Most routers come with "dual-band" WiFi, which means they support both 2.4G and 5G WiFi frequency bands. Sometimes they use the same SSID (SSID = network name), and sometimes they have a unique SSID, such as "YourWifi" and "YourWifi_5G."

If you have only 5G network at your property, you can then go for a Z wave hub and lock 
(How to: Order Hardware (Locks, Hubs, Thermostats, Sensors, etc.) that support 5G Wi-Fi
band.

Look at Your Available Networks

1. Open up your WiFi menu on your phone or computer, and check if there are multiple options with your WiFi's name. For example: "home_wifi" and "home_wifi_5G", "home_wifi 2.4G" and "home_wifi", etc.

If there are multiple similar names, choose the one with either 2.4G or nothing extra in the Wi-Fi name. Please do not pick the one with 5G or 5GHz in the Wi-Fi name.


For Android Phone - Check the Frequency Band in the Wi-Fi Setting

If you have an Android phone, you can confirm whether the network is 2.4G or 5G through the Wi-Fi frequency band. The steps are as follows.

1. Use your Android phone to connect to the Wi-Fi network.

2. Go to Settings > Wi-Fi > Select the connected network to see the Wi-Fi details. Note: Different Android phones might have different settings.

3. Read the frequency band setting. See the pictures below about 2.4GHz Wi-Fi and 5GHz Wi-Fi.



For Windows Computer - Check the Network Band in Wi-Fi Properties

1. Connect to the WiFi network and open your network panel from your taskbar (Click the Wi-Fi icon on the bottom right corner of your computer screen).

2. Click on Properties of your connected network.

3. In the new window that opens, scroll down to the properties section.

4. The Network Band will be 2.4GHz or 5GHz. 

For MacBook Computers - Find Out the Channel Information of Your Wi-Fi

1. Connect to the Wi-Fi network.

2. Hold the “Option” button on the computer keyboard and click the Wi-Fi icon for detailed information in grey about your Wi-Fi. In the middle, it will show which channel your Wi-Fi is using.

3. “Channel” will either say in the brackets 2.4GHz or 5GHz.

For iPhone, iPad or iPod touch

There is no information on iOS regarding the network band, so we recommend you check your network by using a MacBook Computer or the AirPort Utility Wi-Fi Scanner.

1. Download the AirPort Utility app

If you have one of Apple’s AirPort routers, you can easily check which band you’re connected to using the AirPort Utility app. You can also get information about other Wi-Fi networks even if you don’t have an AirPort router. 

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2. Open Settings

In order to use AirPort Utility to scan for Wi-Fi networks, you’ll need to turn on Wi-Fi Scanning. On your iPhone, iPad, or iPod touch, go to Settings, tap AirPort Utility, and then turn on the Wi-Fi Scanner.



3. Tap Wi-Fi Scan in the AirPort Utility app.

Open the AirPort Utility app, then tap Wi-Fi Scan. Use the slider to set a scan duration of up to 60 seconds. By default, the Wi-Fi Scanner runs continuously. To start the scan, tap Scan. AirPort Utility lists all the SSIDs that it finds. This includes hidden networks, which appear as "Network name unavailable". To stop the scan, tap Stop.

Under the name of each network, you’ll see a variety of data about the network. To figure out if a network is 5GHz or 2.4GHz, look at the number next to the word Channel. In the U.S., any network on channels 1-11 is 2.4GHz, while any channel number greater than 11 is 5GHz.

If you have Auto Wi-Fi band selection feature supported by your modem/Router (By default, your router's 2.4 GHz and 5 GHz Wi-Fi names are the same and will automatically connect you to the faster Wi-Fi network) and the network is set up to auto selection, you will then need to contact modem/Router manufacturer to set the network bands individually.

Understanding: 2.4 GHz vs 5 GHz Networks