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VTrips Reference Doc article for Smarthings Hubs and Zwave Locks

Ken
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How to:   Onboard SmartThings Hubs and Z-Wave Locks (VTrips Reference)

Welcome to the Lynx onboarding guide for SmartThings Hubs and Z-Wave smart locks. The SmartThings Hub (V3 or Aeotec) acts as the central controller for your property's smart network, communicating with your devices via Z-Wave and connecting them to the Lynx cloud. This comprehensive guide will walk you through connecting your hub to Wi-Fi, installing the required Lynx drivers, and successfully excluding and pairing your Z-Wave locks (such as Yale or Schlage).

  1. When to use this Guide
  2. Benefits of using this Guide
  3. Step-by-Step Process: Onboarding Hubs & Locks
  4. Key Features
  5. Related Articles

 

Important Compatibility Notice: Please note that Ezlo hub onboarding currently experiences difficulties on iOS (including iOS 26 and iOS 18). For a seamless experience, we highly recommend using the MiOS App on an Android device, where it works reliably.

 

When to use this guide

  • When setting up a new SmartThings Hub (V3 or Aeotec) for a VTrips property.
  • When excluding and pairing Z-Wave smart locks (e.g., Yale or Schlage) to ensure proper communication with the hub.
  • When verifying LED light statuses for troubleshooting hub connectivity issues.

 

Benefits of using this guide

  • Centralized Information: Consolidates all pairing codes, LED status definitions, and step-by-step connection procedures in one place.
  • Enhanced Efficiency: Streamlines the onboarding process, ensuring that the hardware is configured correctly on the first attempt.
  • Reduced Errors: Provides precise sequences for Z-Wave exclusion, which is critical for a clean lock-to-hub connection.

 

Step by Step Process: Onboarding Hubs & Locks

Before starting, ensure you have removed the old Brivo or PointCentral hubs, and that you have the SmartThings hub, lock master PIN, and mobile device ready. The Hub and Lock must be within 15 feet of each other during this process.

Step Actions
Step 1:

Connect the Hub to Wi-Fi
Note: If your hub is already online (showing a solid green LED), skip to Step 2.

  • Ensure the hub has been plugged in and offline for at least 2 minutes. Wait for the light on the hub to turn solid green.
  • You can also connect via an ethernet cord directly to the router.
  • LED Reference: Solid Green = Online. Blinking Yellow = Wi-Fi setup mode. Blinking Red/Green = Factory reset/Ready to pair.
  • If the hub will not connect to the internet, please reach out to Lynx support.
Step 2:

Verify Hub Drivers

Due to platform updates, a specific Lynx driver must be installed on the hub before any locks are paired. Lynx will pre-program this part. You only need to verify this step with Lynx support if the hub was recently factory reset.
Step 3:

Exclude the Lock (Clear Existing Networks)

  1. In the SmartThings app, select the Hub, tap the three dots (⋮), select Z-Wave Utilities, and tap Z-Wave Exclusion.
  2. While the app is in exclusion mode, enter the sequence on your lock:
    • Yale YRD216 (and most Yale models): Master Code ➔ ⚙ (Gear) ➔ 7 ➔ ⚙ (Gear) ➔ 3 ➔ ⚙ (Gear). (If the lock turns blue after pressing '7, Gear', press '1' then 'Gear' instead).
    • Yale YRD614 & YRD612: Master Code ➔ ⚙ (Gear) ➔ 7 ➔ ⚙ (Gear) ➔ (wait 2 seconds) ➔ ⚙ (Gear).
  3. Wait for the app to indicate the device was successfully removed.
Step 4:

Connect / Pair the Lock

  1. Navigate back to the main SmartThings app dashboard.
  2. Tap the "+" icon under the Devices tab and select Add Device.
  3. Tap Scan under "Scan for nearby devices".
  4. While the app is scanning, enter the pairing sequence on your lock:
    • Yale YRD216 (and most Yale models): Master Code ➔ ⚙ (Gear) ➔ 7 ➔ ⚙ (Gear) ➔ 1 ➔ ⚙ (Gear).
    • Yale YRD614 & YRD612: Master Code ➔ ⚙ (Gear) ➔ 7 ➔ ⚙ (Gear) ➔ (wait 2 seconds) ➔ ⚙ (Gear).
  5. The lock will pair automatically and appear in your app.
Step 5:

Verify Lock Drivers and Connect to Lynx

Once paired, the lock must be authorized on the Lynx platform so codes can sync. Reach out to the onboarding team using your designated Google Chat channel, or call the Lynx support phone number to have them finalize authorization and attach the lock to the property listing.

 

Key Features

  • Real-Time Syncing: Once correctly paired and verified, PIN codes are pushed from the Lynx platform to the Z-Wave lock immediately.
  • Central Hub Management: Allows comprehensive management of property access and smart devices through a single integrated interface.
  • Visual Diagnostics: Clear LED indicators on the hub allow property managers to quickly diagnose connection status without technical tools.

 

 

Lynx_Logo If you have any questions, please feel free to call the Lynx Support line at 231-599-5969 or read Understanding: CS Account Offboarding Process here.

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