How to: Test a Newly Installed Lock
After installing your new lock, you should always test it thoroughly to ensure proper lock operation while you are still on-site at the property. Complete these three simple steps after bringing the hub online and installing the lock.
1. Refresh Battery
| Step 1: | In your Lynx Portal, locate the property for which the lock has been installed. |
| 1. | Click Properties. |
| 2. | Search for the property. |
| 3. | Expand the Property Details. |
| Step 2: | Click Devices and locate the lock you are testing in the Locks tab. |
The hub status icons should be green if everything has been installed and set up correctly. The battery icon will show the battery level. |
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| Step 3: |
Click the Battery Refresh button for the lock you're testing. You should receive a message that the Battery Status was successfully refreshed. |
2. Test Emergency Code
| Step 1: | Each lock has a unique emergency code listed. |
| Step 2: |
Enter the code using the specific lock operation instructions provided.
Test the emergency code for both locking and unlocking the door. |
If the lock is manually locking without any grinding, but the deadbolt will not extend when using the Emergency Code it is called a Handing Issue. Contact the Support team to get assistance correcting this issue.
3. Remote Lock/Unlock
| Step 1: |
Click the lock/unlock widget to test remote locking.
For any lock capable of remote lock/unlock, the lock widget will be displayed. |
| Step 2: | Be sure to check that the widget is displaying the correct status for the lock. If the lock is locked, it should say Tap to Unlock and if the lock is unlocked, it should say Tap to Lock. |
Now that your Lock is online you are ready to sync your stays to the unit if you haven’t already done so. Add your PMS/Booking Site Link to the Property
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