Understand: Different Device Status in Lynx
Here are the different device status on Lynx Portal:
- Hub and Lock Online
Status will be "Online" and the lock widget will indicate the lock status.
- Lock Offline
Status will be "Lock Offline". The lock widget will not be available to operate.
Article to troubleshoot Offline lock: Troubleshooting: Lock Offline
- Hub Offline
Status will be "Hub Offline". The lock widget will not be available to operate.
Article to troubleshoot Offline Hub: Troubleshooting: Hub Offline
- Lock online and in a Jammed State
Status will be "Online". The lock widget will not be available to operate.
- The lock is disconnected or removed from the manufacturer's account/ app but not removed on Lynx
All the icons will be grayed out and there is no status available.
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Learn more about how to troubleshoot Hub offline and Lock offline. |
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